Boarding Daycare Agreement
Cancellation Policy

Boarding/Daycare Agreement

Cancellation Policy

At Sunshine Purrs and Wags, we understand an occasional emergency or unforeseen change in plans, however, failure to give adequate notice of reservation cancellation or change does not allow us to offer your pet’s spot to another guest. Our reservation schedule can be very tight depending upon the time of year, and we often have a waiting list of pets hoping to stay with us. We ask and appreciate that our clients help us make it work for everyone as we try to satisfy as many requests as we can daily as well as keep costs and scheduling rules to a minimum. We require a 50% deposit on a peak time reservation (peak times are shown on our website calendar. This deposit is nonrefundable after seven (7) days prior to the pet’s stay. A change in your pet’s drop off day or extending your pet’s reservation will be granted if possible, however, different types of kennels may need to be used to accommodate the changes as well as additional charges may be added.